Terms & Conditions

Please read these terms carefully before using GADZY services

Last Updated: November 2024

User Agreement

Privacy & Security

Liability

Acceptance

1. Introduction

Welcome to GADZY. These Terms and Conditions ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

GADZY operates as an online marketplace for buying and selling pre-owned electronic devices in the United Arab Emirates. Our platform connects sellers with buyers, facilitating secure and transparent transactions.

2. Acceptance of Terms

By using GADZY's Services, you confirm that you:

  • Are at least 18 years of age or have parental/guardian consent
  • Have the legal capacity to enter into binding contracts
  • Will comply with all applicable laws and regulations
  • Agree to these Terms and our Privacy Policy
  • Will provide accurate and truthful information

3. Services Description

GADZY provides the following services:

  • Device valuation and instant quote generation
  • Facilitation of device sales and purchases
  • Device inspection and quality assessment
  • Secure payment processing
  • Device data wiping and security services
  • Customer support and assistance

GADZY reserves the right to modify, suspend, or discontinue any part of the Services at any time without prior notice.

4. User Responsibilities

As a user of GADZY, you agree to:

  • Provide accurate information about the devices you're selling
  • Back up your data before sending devices to GADZY
  • Remove all personal data, accounts, and passwords from devices
  • Disable Find My iPhone, Google Account, or similar security features
  • Ensure you have the legal right to sell the device
  • Not engage in fraudulent or deceptive practices
  • Comply with all applicable import/export laws

5. Payment Terms

5.1 Quote Validity: All quotes provided are valid for 7 days from the date of generation. Prices are subject to device condition verification.

5.2 Payment Processing: Upon successful inspection and acceptance of your device, payment will be processed within 24 hours via bank transfer to your designated account.

5.3 Price Adjustments: If the device condition differs from your description, GADZY reserves the right to adjust the quoted price. You will be notified of any changes and can choose to accept or decline the revised offer.

5.4 Currency: All transactions are processed in UAE Dirhams (AED).

6. Device Inspection & Assessment

All devices submitted to GADZY undergo thorough inspection including:

  • Physical condition assessment
  • Functional testing of all features
  • Verification of model and specifications
  • IMEI/Serial number verification
  • Check for water damage or unauthorized repairs
  • Activation lock and iCloud status verification

GADZY reserves the right to reject devices that are stolen, blacklisted, or have undisclosed damage.

7. Data Privacy & Security

GADZY takes data security seriously:

  • All devices undergo professional data wiping following industry standards
  • We perform multiple passes to ensure complete data erasure
  • Your personal information is protected as per our Privacy Policy
  • We do not access, store, or retrieve your personal data from devices

Important: You are responsible for backing up and removing all personal data before sending your device. GADZY is not liable for any data loss.

8. Limitation of Liability

To the maximum extent permitted by law:

  • GADZY is not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount paid for the transaction
  • We are not responsible for shipping delays or lost items (when using third-party carriers)
  • We do not guarantee continuous, uninterrupted access to our Services
  • We are not liable for unauthorized access to your account due to your negligence

9. Intellectual Property

All content on GADZY's platform, including logos, designs, text, graphics, and software, is the property of GADZY or its licensors and is protected by intellectual property laws.

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our trademarks or branding without authorization
  • Reverse engineer or decompile our software
  • Create derivative works based on our Services

10. Dispute Resolution

10.1 Governing Law: These Terms are governed by the laws of the United Arab Emirates.

10.2 Dispute Process: In the event of a dispute, you agree to first contact our customer service team to seek resolution.

10.3 Jurisdiction: Any legal proceedings shall be conducted in the courts of Dubai, UAE.

11. Modifications to Terms

GADZY reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Services after changes constitutes acceptance of the modified Terms.

We recommend reviewing these Terms periodically to stay informed of any updates.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

GADZY

485, Al Othman Building, Al Murrar, Dubai, UAE

Phone: +971 544656361

Email: info@gadzy.ae

WhatsApp: +971 544656361

Acknowledgment

By using GADZY's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our Services.

Have Questions?

Our customer support team is here to help you understand our terms and answer any questions

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